People Who Lack Empathy Often Say These Hurtful Phrases Without Realizing It

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Ever found yourself wincing at someone’s words, not because they were intentionally cruel, but because they seemed completely oblivious to how hurtful they could be?

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We’ve all known people who, despite their good intentions, sometimes say things that sting. These aren’t always malicious comments, but rather phrases that reveal a lack of understanding or empathy. While they might not realize the impact of their words, these phrases can leave lasting impressions and damage relationships. Here are some of the more common phrases that people who lack empathy often use without realizing it.

1. “You’re too sensitive.”

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This is a classic deflection tactic used to dismiss someone’s feelings. It implies that their emotional reaction is unwarranted or exaggerated, invalidating their experience. Rather than acknowledging their feelings, this phrase shuts down the conversation and makes the person feel unheard and misunderstood.

2. “It’s not that big of a deal.”

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What might seem trivial to one person can be a major issue for another. This phrase minimizes the importance of someone’s struggles or concerns, making them feel like their problems don’t matter. It’s important to remember that everyone has different sensitivities and experiences, and what might be a minor inconvenience for you could be a significant source of stress or anxiety for someone else.

3. “Just get over it.”

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Healing and emotional recovery take time, Psychology Today acknowledges. Telling someone to “just get over it” is dismissive and insensitive. It minimizes their pain and suggests that they are weak or incapable of moving on. This phrase can make people feel unsupported and alone in their struggles.

4. “I know exactly how you feel.”

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Unless you’ve experienced the exact same situation, it’s impossible to know exactly how someone feels. This phrase, while well-intentioned, can come across as inauthentic and dismissive. Instead of trying to relate to their experience, focus on listening and validating their feelings.

5. “You’re always so dramatic.”

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This phrase dismisses someone’s emotional expression as excessive or unnecessary. It implies that their feelings are invalid and that they should be more stoic or rational. This can make people feel ashamed of their emotions and hesitant to express themselves openly.

6. “At least you have…”

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Trying to cheer someone up by pointing out the positive aspects of their situation can backfire. This phrase can come across as minimizing their pain and suggesting that they shouldn’t feel upset because other people have it worse. It’s important to validate their feelings and offer support, rather than trying to downplay their struggles.

7. “You should be grateful for…”

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Similar to the previous phrase, this one can be perceived as invalidating someone’s feelings. While gratitude is important, it’s not always helpful to remind someone of the things they should be grateful for when they’re going through a difficult time. It can make them feel guilty for feeling sad or upset, and it can also minimize the significance of their struggles.

8. “Why are you making such a big deal out of this?”

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This phrase questions the validity of someone’s emotional reaction and makes them feel like they are overreacting or being unreasonable. It’s important to remember that everyone has different triggers and sensitivities. What might seem insignificant to you could be a major issue for someone else.

9. “You shouldn’t feel that way.”

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Telling someone how they should or shouldn’t feel is invalidating and unhelpful. It denies their emotions and suggests that their reactions are wrong or inappropriate. Instead, offer a listening ear and validate their feelings, even if you don’t understand them. Remember, it’s okay for people to feel the way they do, and your job is to support them, not judge them.

10. “I don’t have time for this.”

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When someone is confiding in you about a problem or expressing their feelings, brushing them off with this phrase can be incredibly hurtful. It sends the message that their concerns are not important to you and that you don’t value their time or emotions. Even if you’re busy, try to offer a listening ear or suggest a better time to talk. This shows respect for their feelings and helps maintain a strong connection.

11. “Well, at least it’s not as bad as…”

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Comparing someone’s struggles to seemingly worse situations is a common way to minimize their pain. However, it can be perceived as insensitive and dismissive. Everyone’s experiences are valid, and it’s not helpful to compare their pain to other people’s. Instead, focus on offering support and understanding for their specific situation.

12. “You’re overreacting.”

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This phrase dismisses someone’s emotions and suggests that their reaction is excessive or unwarranted. It can make people feel like they are being dramatic or irrational, and it can discourage them from expressing their feelings in the future. Remember, everyone reacts differently to situations, and it’s not up to you to judge the validity of their emotions.

13. “I told you so.”

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Saying “I told you so” is a classic example of rubbing salt in the wound. When someone is already feeling down or upset, this phrase only serves to make them feel worse. It’s a form of gloating that can damage relationships and create resentment. Instead, offer support and encouragement, and focus on helping them find solutions to their problems.

14. “It’s not my problem.”

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While it’s true that you can’t solve everyone’s problems, this phrase can be incredibly hurtful to hear. It suggests that you don’t care about their struggles or that you’re unwilling to offer support. Even if you can’t directly help them, try to show empathy and offer a listening ear, Verywell Mind advises. Sometimes, just knowing that someone cares can make a world of difference.

15. “You’re being too needy.”

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Everyone has different emotional needs, and there’s no shame in needing support or reassurance from time to time. Labeling someone as “needy” is dismissive and insensitive. It implies that their needs are excessive or unreasonable and that they should be more self-sufficient. Instead of judging their needs, try to understand them and offer support in a way that feels comfortable for both of you.

16. “Stop complaining.”

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Telling someone to stop complaining invalidates their feelings and makes them feel unheard, Psych Central points out. It’s important to remember that everyone needs to vent sometimes, and it’s not your job to police their emotions. Instead, offer a listening ear and validate their feelings. If their complaining is becoming excessive, you can gently suggest alternative ways to cope with their stress or frustrations.

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